Delivery

Shipping

How long will it take to process and ship my items?
Your order will be processed and shipped via USPS within 3 business days. Once your order has shipped, you will receive an email confirmation with a tracking number.

Can I upgrade my shipping?
We would be happy to arrange expedited shipping for your handcrafted goods and accessories. Please email connect@neepahut.com to ask us about expedited shipping options.

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Ordering

Can I cancel or change an order before it has been shipped?
Please reach out to us as soon as possible at connect@neepahut.com if you would like to cancel or change your order. We will do our best to accommodate you, but we can’t make any guarantees.

What forms of payment do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, and Venmo.